Please read these terms and conditions carefully before using this web site (the "Site"). Using this Site indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not use this Site.
We may change our terms and conditions from time to time so you should review them regularly. Your use of this Site will be deemed an acceptance of the terms and conditions existing at that time.
- Information About Us
01772 634 000
- Accessing This Site
- We reserve the right to withdraw or amend the services we provide on this Site without notice. We will not be liable if for any reason this Site is unavailable at any time or for any period.
- From time to time, we may restrict access to some parts of this Site, or this entire Site, to users who have registered with us.
- If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions.
- Permitted Use
- Subject to clause 3.2, you may print and download extracts from this Site for your own personal non-commercial use on the following basis:
- no documents or related graphics on the Site are modified in any way;
- no graphics on the Site are used separately from accompanying text; and
- no copyright and trade mark notices are removed.
- You agree not to:
- use any part of the materials on this Site for commercial purposes without obtaining a licence to do so from us or our licensors;
- copy, reproduce, distribute, republish, download, display, post or transmit in any form or by any means any content of this Site, except as permitted above; and
- provide a link to this Site from any other website without obtaining our prior written consent.
- Intellectual Property Rights
- Unless otherwise specified, we are the owner or licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
- Unless otherwise specified, the authors of the literary and artistic works in the materials contained in the Site have asserted their moral right pursuant to Section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author of those works.
- Reliance On Information Posted
- The information contained in the material on this Site is for information purposes only and does not constitute advice. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any user of this Site, or by anyone who may be informed of any of its contents.
- Subject to clause 5.3 and to the extent permitted by law, we hereby expressly exclude:
- all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
- any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with use of this Site, including without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- for any other loss or damage of any kind, however arising whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
- We do not exclude liability for death or personal injury arising from our negligence nor any other liability which cannot be excluded or limited under applicable law.
- Third Party Material
- This Site may contain material submitted and created by third parties including other Site users. We exclude all liability for any illegality arising from error, omission or inaccuracy in such material and we take no responsibility for such material.
- In the event that you purchase or obtain any goods or services from a third party then your acquisition of such goods or services will be in accordance with the third party's terms and conditions and we exclude so far as permitted by law all liability to you in respect of the same.
- Links From This Site
Where this Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them except as may be required by law.
- Material Submitted By You
- By submitting any material to us, you:
- automatically grant us a royalty-free, perpetual, irrevocable licence to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content; and
- waive all your moral rights in such materials.
- You acknowledge that we are not obliged to publish any material submitted by you.
- You are agree not to post any material:
- that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
- for which you have not obtained all necessary licences and/or approvals; or
- which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK; or
- which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
- We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting material in breach of clause 8.3.
- Data Protection and Privacy
- We hold a data protection registration and comply with the Data Protection Act 1998.
If any term, condition, or provision of these terms and conditions is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.
- Entire Agreement
These terms and conditions constitute the entire agreement between you and us relating to the subject matter herein.
- Jurisdiction and Applicable Law
The English courts will have exclusive jurisdiction over any claim arising from, or related to, this Site. These terms and conditions are governed by English Law.
- Use of personal information
We use personal information collected via https://www.hallmarkcarsltd.co.uk to:
- Provide you with information about the products and services we offer
- Allow us to send you, via e-mail, details of special offers and promotions
What is a cookie?
A cookie is a small text file which we place on your computer or device if you agree to this. Cookies can be used for many different purposes, which we'll explain in more detail below.
You can block or remove cookies through your internet browser or by using third party software, but there may be issues using certain parts of the website if you do.
What do cookies do on the website?
Cookies do lots of different jobs, and we've listed a few examples below:
• They can remember your preferences - such as your preferred dealership. This will make certain processes easier to complete (for example finding contact details or a map).
• They can collect anonymous usage information - for example the number of people who use our dealership search tool. We use this information to continue to improve your experience.
• They can remember that you visited the website, and online advertisers can use this information to tailor their messages to you - for example by serving an advert on a third party site which promotes a current offer to you.
Remember - you can block or remove cookies at any time, and when you do this the information stored is permanently removed.
The cookies used on this site
We use four categories of cookies on our site:
1. Strictly necessary cookies
• These are cookies that are essential for the operation of our site. They include, for example, cookies that enable you to navigate to the correct pages, if we make any updates to the way the website works.
2. Performance cookies
• These cookies collect information about how visitors use our site, enable us to understand if any errors have occurred, and allow us to test new features. We don't collect information that identifies the visitor directly, as the data is aggregated and anonymous. We only use this information to improve how the website works.
3. Functionality cookies
• These cookies help enable specific functionality on the site to improve your experience, for example remembering your preferences (such as dealership choice), detecting if a service has already been offered to you (such as surveys), or storing more complex decisions (such as the specific product you are interested in).
4. Targeting / advertising cookies
• These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose). They are also used to track the effectiveness of advertising campaigns.
Ordinarily we do not run an organised distance selling scheme or deliver cars to consumers in order to complete a contract.
However, due to the coronavirus outbreak we need to support our valued customers by delivering your vehicle to your home.
If you have ordered and taken delivery of your vehicle without visiting our showroom and you are not buying the car in the course of your trade or business or obtaining it on hire-purchase finance, the following cancellation clause applies:
You have the right to cancel this contract within 14 days without giving any particular reason.
The cancellation period will expire after 14 days from the day on which you, or a third party on your behalf, collect or take delivery of your vehicle.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement sent by post or email to our address. If required, you can request a template cancellation notice form from us but it is not obligatory to use this specific template.
To meet the cancellation deadline, it is sufficient for you to send your clear statement or form confirming your exercise of the right to cancel before the cancellation period has expired.
Effects of Cancellation
If you cancel this contract, we will reimburse to you payments received from you, including the cost of delivering the goods to you (except for the supplementary costs arising if you chose delivery over collection or a type of delivery other than the least expensive type of standard delivery offered by us). This reimbursement is subject to the following conditions:
- · We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. Anything over and above a standard test drive will be considered unnecessary handling and will lead to a deduction of £1 for each mile driven over 20 miles. In addition, we will also be entitled to make a deduction for any damage or excess wear.
- · We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you the vehicle and all documents which were supplied including, but not limited to, service histories and the V5 documentation. We reserve the right to register the vehicle with the DVLA only on expiry of your 14 day cancellation period.
- · We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. This may include handing back any part exchange vehicle if still available and/or seeking payment from you to cover any negative equity.
- · We will withhold the reimbursement until we have received the goods and all paperwork back in good order.
- · It is your responsibility to return the vehicle without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The vehicle must not be driven from the date you notify us of your cancellation, other than to drive it back to us.
- · You will remain liable for the vehicle and so for its tax, insurance, and any fines, charges or penalties until it has been accepted back to our premises.
- · You will have to bear the direct cost of returning the goods and take full responsibility for the safe return of the vehicle.
- · You are only liable for any diminished value of the goods resulting from the handling other than which is necessary to establish the nature, characteristics and functioning of the goods according to the previous reference to test drives.